Home » Accounts & Services » Online Banking » Online Banking Frequently Asked Questions (FAQ)
Print this page

Minimum Hardware & Software Requirements

Computer / Processor
  • Computer with a 1.60GHz processor or higher
Operating System / Tablet Model
  • Windows XP, Windows Vista, Windows 7, Windows 8, Mac OS X, iPad 3, Galaxy 10.1
Memory
  • RAM requirements may differ based on the operating system used
  • 1GB minimum recommended
Drive
  • 250 MB Hard drive at minimum (client application does not require the use of writable drive)
Display
  • Super VGA (1024 x768 resolution capable or higher) monitor with a minimum of 256 colors
Peripherals
  • Modem supporting Dial-up or Broadband Internet connection
  • Mouse or compatible pointing device
  • Keyboard
Compatible Browsers*
  • Internet Explorer® 8.0 - 10.0 for PC
  • Google Chrome™ 25.0 - 26.0 for PC and Mac
  • Firefox® 19.0 - 21.0 for PC, Mac and Galaxy 10.1
  • Safari® 5.1 - 6.0 for Mac and iPad

*NOTE: Cookies and Javascript must be enabled. Other browsers and operating systems may be used; however, they are not supported and some features may not function properly. For maximum security, always use the latest version of a browser. Beta versions of browsers and operating systems are not recommended or supported. Additionally, if a browser or operating system is no longer supported by the vendor, it is not supported for Online Banking.

Related Information

|back to top

Convenient Louisiana Banking Locations:
Alexandria · Ball · Baton Rouge · Bossier City · Forest Hill · Lecompte · Marksville · Pineville · Shreveport