Connect with us for personalized banking solutions and expert support.
Let us know how we may best serve you by completing the short form below. You'll also find helpful resources further down the page, including contact details for our 24-hour Personal Touch service and mortgage specialists, as well as our holiday schedule. We're here to provide the support you need, wherever you're located. For your protection, please do not include sensitive information, such as account numbers, social security numbers, or other confidential information in your comments.
Stay in touch. And use Personal Touch 24 and mobile banking
for account information and transfers.
Personal Touch 24
Personal Touch 24 is Red River Bank's 24-hour telephone banking service.
At any hour of the day, from the comfort of your home or from any touch-
tone telephone, you can access account information and make transfers
between your checking and savings accounts.
- Alexandria: (318) 561-2265
- Baton Rouge: (225) 925-2265
- Covington: (985) 400-2121
- Lafayette: (337) 761-4900
- Lake Charles: (337) 491-2425
- New Orleans: (504) 324-1949
- Shreveport: (318) 675-2999
- Sulphur: (337) 491-2425
General inquiries call: (866) 561-4090
Report a lost or stolen debit card: (866) 561-2265
Report a lost or stolen credit card: (800) 325-3678
Mortgage inquiries
- Alexandria: (318) 561-4035
- Baton Rouge: (225) 298-8298
- Covington: (225) 928-8262
- Lafayette: (337) 294-1251
- Lake Charles: (337) 656-6556
- New Orleans: (504) 354-5522
- Shreveport: (318) 675-2989
2026 Holiday Schedule
Red River Bank will observe the following holidays and not be open to the public for business on these dates:
| Holiday | Closed |
|---|---|
| New Year's Day (2026) | Thursday, January 1 |
| Martin Luther King Day | Monday, January 19 |
| President's Day | Monday, February 16 |
| Mardi Gras | Tuesday, February 17 (Covington, Lafayette, Metairie, NOLA) |
| Good Friday | Friday, April 3, open until 2pm |
| Memorial Day | Monday, May 25 |
| Juneteenth | Friday, June 19 |
| Independence Day | Saturday, July 4 |
| Labor Day | Monday, September 7 |
| Columbus Day | Monday, October 12 |
| Veterans Day | Wednesday, November 11 |
| Thanksgiving Day | Thursday, November 26 Friday, November 27, open until 12pm |
| Christmas Eve | Thursday, December 24, open until 12pm |
| Christmas Day | Friday, December 25 |
| Day after Christmas | Saturday, December 26 |
| New Year's Eve | Thursday, December 31, open until 2pm |
