What is LanguageLine?
LanguageLine is a professional interpretation service that allows us to communicate with customers in over 240 languages. It helps ensure you receive accurate and respectful service, no matter what language you speak.
Is there a cost to use LanguageLine?
No. Language assistance through LanguageLine is completely free for our customers.
How do I request language assistance?
Let a team member know your preferred language when you visit a branch or call us. We'll connect you with an interpreter right away.
What languages are available?
LanguageLine supports over 240 languages, including Spanish, Vietnamese, Arabic, Mandarin, French, and many more.
Is my conversation with the interpreter private?
Yes. All LanguageLine interpreters follow strict confidentiality standards to protect your privacy.
Can I use LanguageLine for all Red River Bank customer service calls?
Absolutely. Just let our representative know your preferred language, and we'll bring an interpreter into the call.
