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  • For MAC users

    If you're unable to access bill pay, hold down the COMMAND key while clicking on the bill pay link. This is a one-time process and any subsequent logins will not require this action.

    For iPad & iPhone users

    If you're experiencing any issues accessing online banking or bill pay, it's best to download the Google Chrome App to your device. Safari isn't always the best browser choice. Downloading the Red River Bank Mobile Banking App will eliminate any browser issues. Go to online banking and follow the steps to get set up and download the App from the iTunes store.

    General

    If you're having issues sending secure email from your Apple device, try changing to compatibility mode by clicking on the "tools" icon in the address bar located at the top of the screen.

  • Computer / Processor

    Computer with a 1.60GHz processor or higher

    Operating Systems

    Windows 7, Windows 8, Windows 10, Mac OS X, iOS, Android

    Memory

    RAM requirements may differ based on the operating system used

    1GB minimum recommended

    Drive

    250MB Hard drive at minimum (client application does not require the use of writable drive)

    Display

    Super VGA (1024 x768 resolution capable or higher) monitor with a minimum of 256 colors

    Peripherals

    Modem supporting Dial-up or Broadband Internet connection

    Mouse or compatible pointing device

    Keyboard

    Compatible Browsers*

    Internet Explorer® (v10 - current for PC)

    Google Chrome™ (v37 - current)

    Firefox® (v32 - current for PC and Mac, v20 - current for Android)

    Safari® for Mac and iPad (v7.04 - current)

    *NOTE:

    Cookies and Javascript must be enabled. Other browsers and operating systems may be used; however, they are not supported and some features may not function properly. For maximum security, always use the latest version of a browser. Beta versions of browsers and operating systems are not recommended or supported. Additionally, if a browser or operating system is no longer supported by the vendor, it is not supported for Online Banking.

Fraud prevention best practices

These are common "best practices" that you should consider using to protect your online banking and to provide a "safer" online environment. We’ve put together a list of user ID and password guidelines, general guidelines, wireless network management tips, etc.

Read the articleabout Fraud prevention best practices