Online banking assistance
Red River Bank’s branch locations and hours make banking as convenient as possible for our customers. Online banking makes round-the-clock banking even more convenient. Whether you’re new to online banking or just looking to maximize your experience, look no further.
Don’t see what you need? Email us or call 318-561-5800
For MAC users
If you're unable to access bill pay, hold down the COMMAND key while clicking on the bill pay link. This is a one-time process and any subsequent logins will not require this action.
For iPad & iPhone users
If you're experiencing any issues accessing online banking or bill pay, it's best to download the Google Chrome App to your device. Safari isn't always the best browser choice. Downloading the Red River Bank Mobile Banking App will eliminate any browser issues. Go to online banking and follow the steps to get set up and download the App from the iTunes store.
If you're having issues sending secure email from your Apple device, try changing to compatibility mode by clicking on the "tools" icon in the address bar located at the top of the screen.
Computer / Processor
Computer with a 1.60GHz processor or higher
Windows 7, Windows 8, Windows 10, Mac OS X, iOS, Android
RAM requirements may differ based on the operating system used
1GB minimum recommended
250MB Hard drive at minimum (client application does not require the use of writable drive)
Super VGA (1024 x768 resolution capable or higher) monitor with a minimum of 256 colors
Modem supporting Dial-up or Broadband Internet connection
Mouse or compatible pointing device
Internet Explorer® (v10 - current for PC)
Google Chrome™ (v37 - current)
Firefox® (v32 - current for PC and Mac, v20 - current for Android)
Safari® for Mac and iPad (v7.04 - current)
Fraud prevention best practices
These are common "best practices" that you should consider using to protect your online banking and to provide a "safer" online environment. We’ve put together a list of user ID and password guidelines, general guidelines, wireless network management tips, etc.